Title: Communications Manager
Program: Development and Communications
Status: Non-exempt, Full Time Employee (40 hours a week)
Reports To: Chief Development and Communications Officer
Salary: $65,000 + generous benefits package
Signing Bonus: $750
Trinity Boston Connects (TBC), a respected social justice nonprofit, is seeking a Communications Manager to join this dynamic community change organization. The mission of Trinity Boston Connects is to heal the traumatic impact of systemic racism on youth of color in Boston and create a more equitable city in which they can thrive. We are looking for an individual who believes passionately in this mission and understands the necessity to address systemic racism from multiple angles, both personally and professionally.
If you are interested in working on a team that “walks-the-walk” and are seeking an opportunity to deepen and amplify the impact of our organization in the city of Boston for years to come, then please consider the following detailed description and apply!
TBC believes that healing the traumatic impact of systemic racism cannot take place without programmatic interventions that integrate three Community Practices: Trauma Inclusion, Restorative Justice, and Racial Equity. The integration of these practices forms the basis of our three healing pathways and their programming, including both our clinical and development services for youth and youth workers, and our organizational change work with other youth-serving organizations throughout the City of Boston.
Our Youth Development & Leadership pathway integrates programs that create safe and supportive communities that inspire youth to develop the social emotional learning (SEL) skills necessary for academic, life and career success. These programs include Sole Train: Boston Runs Together, Trinity@McCormack, and Trinity Education for Excellence Program (TEEP) which together provide direct services to nearly 1,000 youth and families.
In addition, to truly heal the trauma, the adults within the communities in which our youth live, learn, and develop must also change. It is not enough to help young people navigate oppressive environments, we strive to help change the schools, institutions, and organizations within which our programs operate so that they in turn can be more supportive and nurturing of the youth they serve. To accomplish this, we provide clinical services through our Clinical Care Pathway and its programs: Trinity Boston Counseling Center and Trinity@McCormack. Through our Organizational Equity Practice (Organizational Change Pathway), we convene, train, coach, and consult to Boston youth-serving organizations to effect enduring change in the systems and organizations that impact an additional 15,000 youth and families.
TBC has a staff of 30 and an annual budget of over $3 million. Our revenue sources are divided equally between grants from foundations and institutions, charitable contributions from individuals, corporations and fundraising events, and a combination of institutional support and revenue from contracts designated for social justice work. An independent 24-member Board of Directors govern TBC.
TBC has just completed a strategic plan aimed at achieving deeper and broader impact in the community through clearer focus and increased integration of our offerings. Over the next three years TBC will implement this new strategy, involving a reorganization of staff, with new roles and greater collaboration and integration, all with the aim of better, more holistic support for the youth and organizations that we serve.
Communications Manager is a newly created opportunity for an active, creative, storyteller to develop and manage Trinity Boston Connects communications and social media in support of this strategy. This position will work with the Development & Communications team to develop and implement comprehensive communications plans utilizing diverse marketing methods including print, digital, and social media. The Communications Manager will work to increase awareness around TBC, its strategic priorities, unique value proposition, and establish/perpetuate the organization’s reputation as Boston’s racial healing nonprofit. Externally, the goals are to grow and diversify philanthropic investments and key partnerships as well as to advance the quality, effectiveness, and reach of communications between TBC and supporters.
The position may involve the management of a Digital Communications Intern and will interface with executive leadership and staff.
Communications and Content
• Develop, implement, and manage TBC’s communications and annual fund campaign plans across all platforms and mediums
• Manage and implement other organizational communications projects and priorities as needed
• Co-create organizational messaging and talking points for press + internal and external stakeholders
• Support programs in the promotion of program activities, results, and other report-back processes
• Measure and manage key performance indicators for organizational communications efforts across platforms and mediums
Systems and Processes
• Maintain and update Constant Contact email distribution lists
• Gather information across all programs for the development and implementation of program specific and organization-wide communications
• Establish an inclusive and proactive newsletter development process
• Maintain social media processes, including the use of third-party applications for scheduling posts and tracking analytics
• Create and manage a content calendar with schedules for e-newsletters, solicitations, deadlines for stories, and needs for photography/videography, etc.
• Oversee the production of content for campaigns and visual media
• Oversee the ongoing development and management of photo and video libraries
Publications and Special Events
• Oversee and develop graphics, writing, editing, and promotional material as required by programs for dedicated events or other relevant needs
• Work with the Associate Director of Development to produce a compelling Annual Report, and other publications as planned by the organization
• Assist in the planning, promotion, and successful execution of special events
• Develop and manage communications content for special events, including photos and video production using external vendors
• 5 years of professional experience and demonstrated functional expertise in the communications field such as writing and storytelling, social media, graphic design, website management, multimedia production, marketing, advertising, and/or public relations
• Exceptional relationship management and communication skills (written and oral) with a variety of internal and external stakeholders, including executive and program staff, board members and third-party communications media contractors
• Self-directed, professional, and resourceful style, the ability to work independently and as a team player and to take initiative
• Ability to develop strong relationships with people from a wide range of backgrounds.
• Ability to work effectively in an entrepreneurial environment which requires both tactical and strategic skills
• Ability to manage and prioritize multiple tasks while maintaining professional composure and attention to detail
• Demonstrated commitment to social justice with the ability to talk and write about systemic racism and oppression, especially as it relates to youth of color
• Knowledge of social emotional learning skills and community practices of racial equity, restorative justice, and trauma-inclusive care a plus
• Excellent time management, judgment, and creative problem-solving skills
• Demonstrated commitment to accountability, measuring outcomes and a results-oriented culture
• Personal attributes include passion, humility, integrity, honesty, and mission driven
• Bachelor’s degree strongly preferred
• Willingness to travel locally and work in a hybrid combination of remote and in-person
• Knowledge or familiarity with design software including Adobe Creative Cloud applications (especially Photoshop InDesign, Illustrator, and Premiere) and/or Canva a plus
• Experience or expertise working with Microsoft Office applications (especially Word, Excel, PowerPoint, Outlook, SharePoint, and Teams)
• Proficiency in working across social media (especially Facebook, Instagram, Twitter, and LinkedIn)
• Experience working with Buffer, Hootsuite, or another social media management platform a plus
• Ability to work with Mac OS and Windows platforms
To submit a resume and cover letter, please email our Chief Development and Communications Officer, Sheila Peterson, at firstname.lastname@example.org.
TBC is an equal opportunity employer and is committed to building a culturally diverse team and strongly encourages applications from a wide range of backgrounds, especially people of color.
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